Frequently Asked Questions

How can I get a catalog?

I don't see my question, what should I do?

 

How can I get a catalog?
We have over 35,000 images. That's a big catalog. We have catalogs for some categories, but the best way to view our images is online. If you would like to find out more, call 1.800.927.3722 or email us at web@foundimage.com.

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How much do Found Image products cost?
Please call for pricing information. 1.800.927.3722

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Our local retailers do not have Found Image products, what should I do?
We are always happy to hear suggestions for quality retailers. Call us at 1.800.927.3722 or email us at web@foundimage.com.

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Where can I find Found Image products?
Please call 1.800.927.3722 or email us at web@foundimage.com and we will try to find a retailer near you.

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Does Found Image do custom imprinting?
No, but you can have them imprinted by your local printer.

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Are the holiday cards greeted?
The holiday boxed cards come greeted with the words "Happy Holidays" or they can be ungreeted. Please specify when ordering.

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How can I check the status of my order?
You can call 1.800.927.3722 or email us at web@foundimage.com and we will let you know when it will be shipped.

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How much is shipping?
The cost of shipping varies depending on the weight of your order and the shipping distance. We normally ship via UPS ground.

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Can I order online?
Not yet, but coming soon!

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How long does it take to get my order?
All products are custom made to order. It usually takes 5 business days to manufacture your order. Please allow 3-7 business days for shipping. We can accomodate rush orders and expedite shipping for an additonal charge.

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Need additional information?
Email us at web@foundimage.com or call 1.800.927.3722.

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